Employee Guideline: Installing Company Portal on Your Personal Device

This guide is designed to assist employees in installing and setting up the Company Portal on their personal devices.

Key Features and Privacy Assurance:

• Work-Personal Separation: The app is specifically designed to segregate your work profile from your personal profile on your phone. This ensures a clear boundary between your professional and personal digital spaces.
• Privacy-Focused: We understand the importance of your personal privacy. The Company Portal app does not access, view, or store your private personal data stored on the device. It only manages and monitors work-related data and applications.
• Secure Access to Resources: The app provides secure and convenient access to company applications, email, and documents, ensuring you have the resources you need, right at your fingertips.
• Stay Updated: Receive important updates and notifications from the company, ensuring you're always in the loop.

Logo of the application "Company Portal" by Microsoft

Preparation:

• Ensure Compatibility: Check that your phone is running at least Windows 10, Android 6.0 or iOS 11.0. Older versions may not support the Company Portal app.

Installation Steps:

For Windows Users:

1. Download the application from the Microsoft store 
2. Install it by following the necessary steps. 

For Mac Users:

1. Download the application from here
2. Install it by following the necessary steps. 

For Android Users:

1. Open Google Play Store: Locate the Play Store app on your device and tap to open.
2. Search for Company Portal: In the search bar, type “Company Portal” and press search.
3. Install the App: Find the app published by your company or a verified publisher and select 'Install'.
4. Wait for Download and Installation: The app will download and install automatically. Wait for the process to complete.
5. Open the App: Once installed, open the Company Portal app.

For iOS Users:

1. Open App Store: Locate the App Store on your iPhone or iPad and tap to open.
2. Search for Company Portal: Use the search tab to find “Company Portal”.
3. Download and Install: Click 'Get', then 'Install', and enter your Apple ID password if prompted.
4. Wait for Installation: The app will download and install on your device.
5. Open the App: Find and open the Company Portal app on your device.

Initial Setup:

1. Sign In:

   • Action: Open the Company Portal app and log in using your company credentials, usually your company email and password.
   • Privacy Note: The login process is secure and does not access any personal information on your device.
   

2. Terms and Conditions:

   • Understanding the Terms: When prompted, you'll need to read and accept the terms and conditions. These typically cover:
     • Privacy Policy: Clarifies how the app respects your privacy by not accessing, storing, or using your personal data.
     • Data Usage: Describes the app’s limited scope of accessing only work-related data and functionalities.
     • Security Measures: Details the app's security protocols to safeguard company data.
     • User Responsibilities: Lists your obligations, focusing on the work use of the app without impacting personal data.
   • Action: Review these terms carefully. They assure you that your personal data on the device remains private and untouched.

3. Device Management Setup:

   • Overview: This involves granting permissions for the app to manage work-related settings on your phone.
   • Action: Follow the on-screen instructions to enable necessary permissions. This may include access to storage or phone settings, but only within the work profile created by the app.
   • Privacy Assurance: The setup will respect the boundaries of your personal data, only managing what’s necessary for work-related activities.

4. Completion and Verification:

   • Finalize Setup: Once the terms are accepted and permissions are set, the setup is complete.
   • Verify Installation: Check the app to ensure it functions correctly, with access to necessary work resources and applications. Your personal apps and data remain separate and private.

Troubleshooting:

• If you encounter issues during installation, restart your phone and try again.
• Ensure you have a stable internet connection during the download and installation process.
• Contact your IT department if you encounter any issues that can't be resolved with basic troubleshooting.